Privacy Policy
Last updated: September 24, 2026
Hands On Home Assistance ("we," "us," or "our") respects your privacy. This policy explains what information we collect through handsonhomeassistance.com and our forms, how we use it, and the choices you have.
Information We Collect
• Contact details you give us, such as your name, email address, phone number, and mailing address.
• Information about care needs that you share when you request services or complete our intake and application forms.
• Employment information you provide if you apply to work with us.
• Basic website usage data, such as browser type and pages visited, collected through cookies and our website platform.
How We Use Your Information
• To respond to your questions and schedule consultations.
• To provide, coordinate, and bill for care services.
• To review employment applications and onboard caregivers.
• To send appointment reminders, scheduling updates, and other service-related messages.
• To improve our website and services and to meet legal and regulatory requirements.
Health Information
Health information we receive while providing care is protected under applicable federal and Michigan law, including HIPAA where it applies. Please do not include detailed medical information in our general website contact form.
Text Messages (SMS)
If you opt in, we may send text messages about scheduling, appointment reminders, care coordination, and replies to your inquiries. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent to receive text messages is not a condition of receiving services or employment. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We share it only with service providers that help us operate (such as website hosting, scheduling, and payroll providers), with agencies or payers involved in authorizing and paying for your care, or when required by law.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure.
Your Choices
You may ask to review, correct, or delete your personal information, or to stop receiving messages from us, by contacting us using the details below.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect their personal information online.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Contact Us
Hands On Home Assistance
6960 Orchard Lake Rd, Suite 330, West Bloomfield, MI 48322
(248) 226-0430