If you were transitioned into a dual plan such as Aetna Better Health of Michigan, AmeriHealth Michigan, HAP CareSource, Humana, Meridian, Molina, Priority Health, or UnitedHealthcare, Hands On Home Assistance can help you understand your benefits and continue receiving caregiver support similar to the Michigan Home Help Program.
Hands On Home Assistance does not require protected health information (PHI) to provide general benefit education. Any personal health information shared is handled in accordance with HIPAA privacy standards.
Hands On Home Assistance is not affiliated with, endorsed by, or sponsored by any
health plan or government program.
Reassurance
If you enrolled in MI Coordinated Health, your health plan coordinates covered caregiver services. Michigan provides continuity-of-care protections during transitions. Hands On Home Assistance can help you contact your care coordinator, review caregiver options, and understand the next steps. Ongoing services depend on your eligibility, assessed needs, plan requirements, and authorization. Contact our team for help understanding your situation.
Plans We Work With
We assist members enrolled in:
Aetna Better Health of Michigan
AmeriHealth Michigan
HAP CareSource
Humana Medical Plan of Michigan
Meridian Health Plan of Michigan
Molina Healthcare of Michigan
Priority Health Choice
UnitedHealthcare Community Plan
Services We Help Coordinate
Depending on eligibility and plan approval, services may include:
In-home caregiver assistance
Newly enrolled in a Coordinated Health Plan
Family caregiver options (where allowed)
Coordination with care managers
Personal care and daily living support
We focus on education, coordination, and support — never pressure or plan steering.
Can a Family Member Still Provide Care?
In some cases, Michigan Coordinated Health Plans may allow family members to serve as caregivers, depending on plan guidelines, assessments, and authorization.
Hands On Home Assistance helps families:
-
ï‚· Understand if family caregiver options may apply
-
Navigate plan requirements
-
Coordinate care in a compliant, supported way
Family caregiver participation is not guaranteed and is subject to plan approval.
.jpg)
Frequently Asked Questions
Will I lose my caregiver because of the new plan?
Changing to MI Coordinated Health does not automatically mean your caregiver services end. Continuity-of-care protections may apply. Contact your plan’s care coordinator to confirm how your current services and provider will be handled. Our team can help you understand the process and coordinate the next steps.
Will my caregiver hours be reduced because of the new D-SNP plan?
A change in enrollment does not automatically determine your caregiver hours. Continuity-of-care protections may apply during the transition. Your plan reviews your assessed care needs and covered services. Ask your care coordinator to explain your current hours and any proposed changes; we can help with coordination.
Do I need to change my caregiver or agency?
You may be able to keep your caregiver or agency. Continuity-of-care protections may apply during a transition. Ask your plan’s care coordinator to confirm your current provider, covered services, and any next steps. We can help coordinate with your plan; ongoing care depends on eligibility, assessed needs, and plan requirements.
What do I need to do to stay enrolled in caregiver services?
Contact your health plan’s care coordinator to confirm your caregiver services and any required assessment or paperwork. Hands On Home Assistance can help with onboarding, documentation, and coordination with your plan. Your health plan determines eligibility, covered hours, and authorization; contact us early if your enrollment or care needs change.